Privacy Policy

Introduction

Welcome to Clarivita's Privacy Policy. This policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our accounting consulting services.

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we handle your personal information, your privacy rights, and how the law protects you.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this policy.

Information We Collect

We collect various types of information from and about users of our website and services, including:

Personal Data

Personal data refers to any information that identifies you as an individual. We may collect the following personal data:

• Identity Data: Name, title, company name, job position
• Contact Data: Billing address, email address, telephone numbers
• Financial Data: Payment information, bank account details
• Transaction Data: Details about payments to and from you, and other details of services you have purchased from us
• Profile Data: Your feedback, survey responses, and preferences

Usage Data

We may also collect non-personal identification information about users whenever they interact with our website. This may include:

• Browser type and version
• Operating system
• Pages visited and time spent on the website
• Unique device identifiers and other diagnostic data
• Referring website addresses

How We Collect Your Data

We use different methods to collect data from and about you, including:

• Direct Interactions: You may provide us with your personal data when filling out forms, corresponding with us by mail, phone, email, or otherwise.
• Automated Technologies: As you navigate through our website, we may automatically collect technical data about your equipment, browsing actions, and patterns.
• Third Parties: We may receive personal data about you from various third parties, such as business partners, sub-contractors, analytics providers, and search information providers.

How We Use Your Information

We use the information we collect for various purposes, including:

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.

Data Sharing and Disclosure

We may share your personal information with the following parties:

• Service Providers: We may share your data with third-party service providers who perform services on our behalf, such as IT and system administration services.
• Professional Advisers: Including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.
• Regulatory Authorities: We may disclose your information when required by law, regulation, or legal process.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred as part of that transaction.

Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. These measures include:

• Limiting access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
• Implementing procedures to deal with any suspected personal data breach.
• Using encryption when transmitting sensitive information.
• Regularly reviewing and updating our security practices.

While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee its absolute security.

Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.

Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

• Request access to your personal data.
• Request correction of inaccurate or incomplete personal data.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing your personal data.
• Request transfer of your personal data.
• Withdraw consent at any time where we are relying on consent to process your personal data.

If you wish to exercise any of these rights, please contact us using the details provided below. You will not have to pay a fee to access your personal data or to exercise any of the other rights. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to distinguish you from other users. This helps us provide you with a good experience when you browse our website and also allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the bottom of this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, or if you would like to exercise any of your rights, please contact us at:

You have the right to make a complaint at any time to the Personal Data Protection Commission (PDPC), Singapore's supervisory authority for data protection issues. However, we would appreciate the chance to deal with your concerns before you approach the PDPC, so please contact us in the first instance.

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Last Updated: April 16, 2025